Help & Support
Everything you need to get started with DocuSense AI, the invoice intelligence portal for your accounts payable team.
Getting started
DocuSense AI captures, validates, and routes invoice data through extraction, matching, coding, and approval — a single, auditable workflow for accounts payable. It is a product of LogiQbits Limited.
Access is provisioned by your organisation's administrator. Once your account is ready, sign in from the login page with the email and password you were given.
How to use
Every document moves through the same transparent pipeline — you always know where it stands.
Drop invoices, receipts, and bank statements into the ingestion queue — individually or in bulk.
AI captures headers, line items, and totals from any layout, and classifies the document type automatically.
Invoices are verified against purchase orders and GRNs, with variances flagged for review.
Route exceptions and coding decisions through configurable approval workflows.
Approved invoices are ready for export to your ERP, with a complete audit trail behind every action.
Frequently asked questions
I can't sign in or I've forgotten my password
Use the forgot password page to reset it. If you don't receive the reset email, contact your organisation's DocuSense AI administrator.
How do I get an account?
Accounts are provisioned by your organisation's administrator. If your team uses DocuSense AI and you need access, ask them to invite you — you can't self-register.
What documents can I upload?
Invoices, receipts, and bank statements in common formats such as PDF and image files. Upload them individually or in bulk from the Documents or Workbench areas.
Who can see my documents and data?
Access is role-based. You only see the queues, reports, and settings your role allows, and every action is recorded in a complete audit trail.
Which browsers are supported?
The current versions of Chrome, Edge, Firefox, and Safari. For the best experience, keep your browser up to date.
Contact support
For product and technical issues, reach out to the LogiQbits support team. For account and access issues, contact your organisation's DocuSense AI administrator first.
Email us at
[email protected]Include your organisation name and a short description of the issue so we can route your request quickly.